FAQ
- What are your showroom hours?
- Classic is open from 8:30 am to 5:00 pm Monday through Friday, Saturday from 8:30am to 1:00 pm.
- What are your hours of delivery?
- Normal delivery hours are 6:00 am to 10:00 pm Monday through Saturday and Sunday 8:00 am to 8:00 pm. Deliveries can be made 24 hours a day but cost an additional fee.
- What if we wish to add more equipment or change an order after hours?
- Call our 24 hour on-call service at (858) 496-9700.
- Do you have a minimum order size for delivery?
- Our minimum rental order for delivery is $300. There is no minimum order for a Will Call pickup at our warehouse.
- How much do you charge for delivery?
- Our delivery charge is $60.00 round trip with all day windows for drop off and pickup. Specific delivery and pickup times are additional $95.00 each way.
- Do your crews set up the equipment?
- Classic can set up and take down all heavy equipment (tables, chairs, cooking equipment, lighting etc.) for an additional charge. Call for specific information.
- What should we do with dishware before we return it?
- Please scrape food from plates and rinse. Please place dishware into the boxes and crates in which they were delivered.
- Do you rent tents?
- We have clear and ultra white tents from 10’X10’ to 100’X400’. A Classic Sales Consultant can meet you at your home or event venue to help determine the appropriate tenting solution. This service is free of charge.
- How much space is required for a sit down dinner?
- Count on 15-20 square feet per person.
- How much space is required for a stand-up cocktail party?
- Count on 10 - 12 square feet per person.